Summary
Enliko is an analytics and automation platform for cryptocurrency markets. We collect only the data needed to operate the platform and do not sell your personal information to third parties. Paid subscriptions are processed in cryptocurrency by a third-party payment processor.
1. Introduction
Welcome to Enliko ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency analytics and automation platform, including our website, mobile applications, and Telegram bot (collectively, the "Platform").
By using our Platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Telegram user ID, username, email address, language preference
- API Credentials: Exchange API keys and wallet private keys used for trading (stored encrypted)
- Configuration Data: Strategy settings, risk parameters, preferences
- Communication: Support messages, feedback
- Payment Records: Subscription plan, amount, currency and payment status
2.2 Information Collected Automatically
- Usage Data: Features used, actions taken, timestamps
- Device Information: Device type, OS version, app version
- Log Data: IP address, browser type, access times
2.3 Information We Do NOT Collect
- Your exchange account passwords
- Your real name or government ID (unless voluntarily provided)
- Your physical address
- Your bank or credit card information
- Payment card details (subscriptions are paid in cryptocurrency through the third-party payment processor OxaPay)
About Wallet Private Keys
For decentralized exchange trading (HyperLiquid), we store your wallet private key encrypted on our servers solely for the purpose of signing trade orders on your behalf. You provide this key voluntarily for trading purposes. You are fully responsible for any activity performed using your private key. We recommend using a dedicated trading wallet (API/agent wallet) and never your main wallet.
3. How We Use Your Information
We use collected information for:
- Providing and maintaining the Service
- Portfolio tracking and market analysis features
- Sending service notifications and updates
- Improving user experience
- Technical support and troubleshooting
- Detecting and preventing fraud or abuse
4. Data Security
We protect your data with the following measures:
- Encryption: Exchange API keys, passwords and wallet private keys are encrypted at rest (Fernet: AES with HMAC-SHA256)
- Secure Transmission: All data is transmitted over TLS (versions 1.2 and 1.3)
- Access Control: Access to servers and databases is restricted to the operating team
While we strive to protect your data, no method of electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
- Account Data: Retained while your account is active
- Trading History: Retained while your account exists, for statistics and reports
- Activity Logs: Kept in the live database for 30 days, then moved to compressed archives
- Deleted Accounts: When you delete your account, your API keys and personal details are removed immediately; anonymized trade history is kept
6. Third-Party Services
Our Service may interact with:
- Exchanges and Brokers: Bybit, HyperLiquid, Capital.com (via your API keys)
- Telegram: For bot functionality
- OxaPay: For processing subscription payments
- Google Analytics: Anonymized usage analytics, only with your consent
- Cloud Infrastructure: AWS for hosting
We do not share your personal data with third parties for marketing purposes.
7. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data in machine-readable format
- Withdraw Consent: Stop using the Service at any time
To exercise these rights, contact us via Telegram support or email.
8. Cookies
We use cookies and similar technologies for:
- Authentication and session management
- Remembering your preferences
- Analytics (understanding how you use the Service)
See our Cookie Policy for more details.
9. Children's Privacy
Our Service is not intended for anyone under 18 years of age. We do not knowingly collect information from minors. If you believe we have collected data from a minor, please contact us immediately.
10. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by:
- Posting the new policy on this page
- Updating the "Last Updated" date
- Sending a notification via the Service
12. Contact Us
If you have questions about this Privacy Policy or your data:
- Telegram: @EnlikoSupport
- Email: privacy@enliko.com